Privacy Policy.

About this policy.

This policy explains how INOVIT Inc., a California corporation ("INOVIT", "we", "us"), handles personal information about you when you use inovit.com, buy wheels from us, contact us, or deal with us through our dealers and social media accounts.

INOVIT Inc., 5120 Commerce Drive, Baldwin Park, CA 91706. Phone +1 626 444 4775. Email sales@inovit.com.

We also run a sales and warehouse location at 4800 NW 15th Ave, Fort Lauderdale, FL 33309.

Information we collect.

We collect the information you give us, and some information automatically.

You give us:

• name, email address, phone number, and billing and delivery address;
• order details, such as the wheels, sizes and finishes you buy;
• vehicle details for fitment, such as make, model, year and photos;
• warranty details, such as proof of purchase, serial numbers and photos of the wheel;
• messages you send us by form, email, phone, chat or social media;
• photos and details you send with "Submit your build".

We collect automatically:

• device and browser information, IP address, and the pages you view;
• cookies and similar technologies (see "Cookies and ads" below);
• an approximate location from your IP address, so we can show the right country and currency.

Payments. Card payments are handled by our payment processor. We do not store your full card number.

From others. We may receive your details from an authorized INOVIT dealer when you buy through them, or from a shipping carrier about your delivery.

How we use information.

We use personal information to:

• take, process, ship and support your orders;
• check that wheels fit your vehicle;
• handle warranty registrations and claims;
• answer your questions and send service messages about your order;
• send marketing, if you agree (see "Marketing messages");
• run, secure and improve inovit.com, and prevent fraud;
• meet our legal, tax and accounting duties.

Automated features.

Some of our business systems can use automated or AI-assisted features. These features can sort a message, find product or order details, summarize a conversation, or prepare a reply.

INOVIT decides when these features are on, and a person checks important replies. Automated output can be wrong. Always confirm fitment, price, warranty and safety information with our team before you rely on it.

We do not use these features to make decisions that have a legal or similarly significant effect on you.

How we share information.

We share personal information only as needed:

• with service providers that work for us, such as payment, shipping, hosting, email and customer-support providers;
• with the authorized INOVIT dealer who handles your order, fitment or warranty claim;
• with companies in the INOVIT group that help us run our business and our systems;
• with authorities, when the law requires it, or to protect our rights and the safety of others;
• with a buyer or successor, if our business or part of it is sold or merged;
• with advertising partners — Google (Google Ads) and Meta (Facebook and Instagram) — so we can show you INOVIT ads on their services and measure which ads lead to orders. See "Cookies and ads" below.

Sharing for advertising. When our advertising tags are on, Google and Meta receive information about your visit (pages you view, your device and browser, and an identifier their cookies set). When you place an order, we also send them the order value and a scrambled (hashed) copy of your email address and phone number, so they can match the order to an ad. Under some US state laws this is "selling" or "sharing" personal information for cross-context behavioral advertising.

You can say no. Use Do Not Sell or Share My Personal Information at the bottom of every page, or turn on Global Privacy Control in your browser. After you say no, our site does not load the Google Ads tag or the Meta pixel for you, and we do not send your orders to Google or Meta. We do not sell personal information for money.

International processing.

INOVIT is part of a group with offices in the United States, Europe and Asia-Pacific. Our systems and some service providers may store or process your information outside your state or outside the United States, including in Australia. We protect it as this policy says, wherever it is processed.

How long we keep it.

We keep personal information only as long as we need it for the purposes above:

• order and payment records: for as long as tax and accounting law requires;
• warranty records: for as long as the warranty lasts, and a reasonable period after;
• marketing data: until you unsubscribe or ask us to delete it.

Security

We use reasonable technical and organizational safeguards to protect personal information, such as encryption in transit, access controls and staff training. No system is completely secure. If a breach affects your information, we will tell you as the law requires.

Your privacy rights.

Depending on the state you live in, you may have the right to:

• know what personal information we collect about you, and get a copy of it;
• correct information that is wrong;
• ask us to delete it;
• opt out of the sale or sharing of your information, and of targeted advertising;
• limit the use of sensitive personal information;
• not be treated differently because you used these rights.

To use a right, email sales@inovit.com with the subject "Privacy request", or call +1 626 444 4775. We will confirm who you are before we act on a request. You can also use an authorized agent. We answer within the time the law sets (for California, 45 days).

If we refuse your request, you can appeal by replying to our answer.

California residents.

Notice at collection. The categories of personal information we collect are listed in "Information we collect": identifiers and contact details, commercial information (orders), internet activity, approximate location, and photos you send us. We use them for the purposes in "How we use information" and keep them for the periods in "How long we keep it".

Selling and sharing. In the last 12 months we shared these categories with Google and Meta for cross-context behavioral advertising: identifiers (a cookie identifier, and a hashed email address and phone number), commercial information (the value of an order), and internet activity (pages you viewed on our site). We do not knowingly sell or share the personal information of anyone under 16. To opt out, use Do Not Sell or Share My Personal Information at the bottom of every page, or Global Privacy Control. When we receive a Global Privacy Control signal, the choices panel says "Opt-out request honored".

Shine the Light. California residents can ask once a year whether we shared personal information with third parties for their own direct marketing. We do not.

Cookies and ads.

We use three groups of cookies and similar technologies:

• Necessary — your cart, checkout, your country and currency, sign-in, and your privacy choice. The site cannot work without them, so they are always on.
• Analytics — Google Analytics (Google LLC) and our own visit count, to understand how the site is used.
• Advertising — the Google Ads tag (Google LLC) and the Meta pixel (Meta Platforms, Inc.), to show you INOVIT ads on Google, Facebook and Instagram and to measure them. We also keep the ad-click identifiers from the link you arrived on (gclid and fbclid) so we can tell Google and Meta which ad led to an order.

Your choices. What happens first depends on where you are:

• In the United States, Australia and New Zealand, analytics and advertising are on. You can turn them off at any time with the link at the bottom of every page ("Do Not Sell or Share My Personal Information" in the US, "Privacy choices" in Australia and New Zealand).
• In Canada, the United Kingdom, the European Union and every other country, analytics and advertising stay off until you choose "Accept all" or turn them on in "Choose". "Reject all" is always on the first screen. You can change your choice at any time with the link at the bottom of every page.

We work out which rule applies from your browser's time zone and the country you pick in the country selector. When they differ, we use the stricter rule.

We honor the Global Privacy Control signal in every country as a no to advertising.

You can also block or delete cookies in your browser settings. Some parts of the site, such as the cart, may not work without them.

Marketing messages.

If you sign up for our emails, we send news about wheels, releases and events. Every email has an unsubscribe link. You can also email sales@inovit.com to stop them.

We send text messages only if you agree to receive them. Reply STOP to any text to stop.

Social media and Meta.

If you contact us through Facebook, Instagram, Messenger or another Meta service, we receive the information you send and your public profile details. INOVIT Inc. is responsible for that information.

Ask us to delete it. Message the same INOVIT page or account, or email sales@inovit.com with the subject "INOVIT Meta Data Deletion Request". Include your name, the page or account you contacted, your username or profile link, and the approximate date. We confirm when the deletion is done. We may keep records the law requires us to keep, such as order and tax records.

Children

inovit.com is not meant for children under 13, and we do not knowingly collect personal information from them. If you think a child has given us information, contact us and we will delete it.

Changes to this policy.

We may update this policy. When we do, we change the "Last updated" date at the top. If a change is important, we tell you on the site or by email before it applies.

Contact us.

INOVIT Inc.
5120 Commerce Drive, Baldwin Park, CA 91706
Phone +1 626 444 4775
Email sales@inovit.com